We Are Here to Help

Let's Keep Your Pets Happy

Have a question about our products, need shipping details, or looking for advice on the right toy for your furry friend? Reach out to our Dhaka-based support team.

A friendly staff member at Vexmolar Pet Supply handing a colorful toy to a happy dog

Our Store Location

We believe in building trust through transparency and convenient service. While our primary focus is delivering directly to your door across Bangladesh, our central hub is based right here in Dhaka.

Visit Our Headquarters

House 25, Road 10, Uttara Sector 7
Dhaka, 1230
Bangladesh

House 25, Road 10, Uttara Sector 7, Dhaka, Dhaka 1230, Bangladesh

Email Support

We prioritize digital communication to ensure every request is tracked and handled carefully.

care@vexmolar.com

Shipping Information

We are proud to offer reliable shipping across Bangladesh. All orders are processed quickly from our Dhaka hub to ensure your pet's essentials arrive on time. You will receive a confirmation email with tracking details as soon as your package is dispatched.

Frequently Asked Questions

Do you deliver outside of Dhaka?

Absolutely. We ship our colorful toys, premium food, and pet accessories nationwide across Bangladesh. Deliveries outside Dhaka usually take 3 to 5 business days to arrive securely at your address.

How can I track my latest order?

Once your order leaves our Uttara warehouse, we will email you a tracking link. You can monitor the progress of your pet's treats directly until they reach your door.

What if my pet doesn't like the product?

Your pet's happiness is our priority. If a toy or accessory is unused and in its original packaging, you can return it within 7 days. Please reach out to our email support team to initiate a return.

Send Us a Message

Fill out the form below and our dedicated team will get back to you via email within 24 hours.